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Converting Unsupported Audio files to 3CX WAV Format

Converting Unsupported Audio files to 3CX WAV Format

Mar 08, 2023

3CX allows you to import audio files only in below WAV format to be used as the system prompts:

  • Format: WAV
  • Channel: Mono
  • Bit rate: 8 kHz
  • Sampling: 16 bit

To convert an audio file (for example an *.mp3 file your professional recording company has created for you) you can use this Online Audio Converter Tool at below link:

https://www.3cx.com/docs/converting-wav-file/