V20 | Music On Hold and Playlist Settings

The following instructions will demonstrate how to create, add or remove audio files to be used as Music On Hold in 3CX.

Sign in to the 3CX admin console using the administrator credentials. From the left menu select 'System', and then click on "Music On Hold"

 

From here you can Add, Record, and Manage your audio files, greetings, and recordings. If you want to upload an audio file from your computer, make sure it's in compatible WAV format using this guide.