Web Conferencing | Scheduled Video Conferences

3CX offers video conferencing as part of its standard package with no extra costs. Media servers can be isolated to Australia and video quality outperforms most off the shelf products (Skype, WhatsApp etc). 

There are numerous ways to create conferences however this guide will focus on scheduled conferences on behalf of other users. We'll be utilising the 3CX for Windows App and assume it has already been configured on the machine intended for scheduling a video conference. Please contact Cybersquad IT consulting if you wish to configure the app with additional extensions.

 

Open the 3CX for Windows App and you will be presented with the presence screen

 

To scheduled a video conference using the current extension, press the Conference button on the bottom tool bar:

 

Select Video, enter a subject for descriptive purposes as well as any required meeting notes. Enter the email address of any required external recipients followed by the + button, then press the schedule button.

 

 

Choose the date for the video conference as well as the time and length (HH:MM), then press the Schedule button

 

 

The conference will then appear in your Conference list as both an audio and video meeting - both of these items refer to the same meeting.

 

 

The external recipient will then receive an email notification outlining the meeting details and website link if connecting from a desktop computer. Instructions for installing the Web Conference app on their smart device is also provided.

 

 

The scheduled conference will also appear inside the Web Client of the extension we have scheduled the meeting on behalf of. Additional meetings call also be scheduled from the web client directly using the same steps detailed earlier.

 

 

 

If you wish to schedule a conference on behalf of a different user press the menu button (3 vertical dots), then select Configure Accounts.

 

 

The configured accounts screen will appear and display any additional extensions that have been added to your app.

 

 

Check the box for the extension you want to schedule a conference on behalf of, then press the back arrow. In this instance we're selecting the TH-DR2 extension:

 

 

The presence screen for the changed extension is then displayed. Follow the above procedure for scheduling a new conference under this extension.